At Looking Glass we operate on principle with a strong belief in the human qualities that we deliver:
Honesty
We’re honest with you, you’re honest with us. We have conversations that drive outcomes and don’t shy away from authenticity. We create a climate of openness and trust.
Courage
We are happy to challenge and find better ways to move forward. We never shy away from tough situations. We always find a way to move forward and never give up.
Accountability
As one of the most important things we talk about, we make ourselves accountable for delivering to our customers, and we drive accountability throughout the organisations we partner with.
Respect
We treat everyone with respect, empathy and kindness. We do not let disrespect go unchallenged to ourselves or others. We operate inclusively and with fairness.
Credibility
We role model the skills and behaviours we expect in others. We deal in objectivity and logic. We educate ourselves on the goals, strategy and commercial focus of every organisation to be able to talk fluently and obtain outcomes.